Yes. It is mandatory to provide your proof of address before you can start trading and to be able to make withdrawals from your account.
The regulatory bodies including IFSC stipulate that adequate data and documents of clients should be collected according to the KYC (Know Your Client) norms. This includes the collection of a valid ID card and a recent (within 6 months) utility bill or bank account statement that confirms the address the client has registered with, before trading operations are allowed.
No, you can also use other documents. If you have an existing account(s), it is preferableto use the same personal details as of your other trading account(s). Please note that a client can have up to 8 accounts.
No, your new account will be validated automatically, as long as you will use the same personal /contact details as for your previous account.
If you wish to update your email address, please send an email to useraccounts@wealthwayinc.com from your registered email address.
If you wish to update your residential address, please send an email to useraccounts@wealthwayinc.com from your registered email address and upload the POR (not older than 6 months) confirming that address in the Members Area.
It is simple and quick. Click Open a Real Account, fill in the form and upon completion you will receive an email with your login details that you can use to log in to our secure Members Area. Here you will be able to fund your trading account by clicking the Deposits tab in the main menu. If you are already an WEALTHWAY Real Account holder you can open an additional account in the Members Area.
In case you fill out all details correctly, it takes less than 5 minutes.
If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice.
You can find detailed guidance to our trading platforms here.
We offer the following trading account types:
What is the minimum deposit/withdrawal for a trading account?
The minimum is $10 for Micro Account, $100 for Mini Account, $1000 for Standard Account, $10,000 for ECN Account, $25,000 for Premium Account, $100,000 for VIP Account. Islamic Accounts above $100.
No
Yes
No
Yes, we do. You can request a swap-free Islamic account by following the instructions described here.
You can practice with WEALTHWAY demo accounts as long as you would like to and they do not have an expiry date. If a Demo account remains dormant for 90 days from the last login, it will be closed. However, you can open a new demo account any time, with a limit of up to 5 accounts
It is not possible to change the base currency of your account, however you can open a new account at any time and then specify your preferred base currency.
Yes, you can lose more than the amount you deposited. Should the slippage of a certain currency pair cause a negative balance, it is possible to adjust automatically with your next deposit.
It is possible that your loss can also erase your bonus as it is used as part of your trading capital. However, you do not have to refund it, according to the Bonus Terms and Conditions. Also, you can receive a new bonus on your new deposit.
WEALTHWAY is operated by WEALTHWAY INC Limited, which ensures the safety of client funds and consumer protection as per the applicable laws and regulations. Thus, the measures that WEALTHWAY undertakes include the following:
You funds will be kept separate and segregated and will not be mixed with any other form of capital used by WEALTHWAY. You will have complete access to your fund, anytime you wish to get it to your bank accounts.
We associate only with major banks to ensure the security of client’s funds. Our reputation and streamlined processes have gained us trust from major banks who provide continuous support for our business.
As a regulated Securities Service Provider Licensee, we are obliged to meet strict financial requirements. We are thus required by law to maintain sufficient liquid capital to cover client’s deposits, possible fluctuations in the Company’s currency positions, and any outstanding costs. In addition, an external auditor conducts an annual audit of the Company’s financial statements.
Please right click on any of the symbols in the Market Watch that you want to see and choose the Chart Window option. Alternatively, you can drag-and-drop any symbol in the chart window.
We offer variable spreads that can be as low as 0 pip. We have no re-quoting: our clients are given directly the mar
The market is open from Sunday 22:05 to Friday 21:50 GMT. However, certain instruments have different trading hours (e.g. CFDs), the details of which you can view here.
WEALTHWAY has a Bonus Program with nonstop bonuses for trading purposes only. However, the profit generated with the bonus can be withdrawn at any time.
Yes we do.
We provide leverage of up to 1:500
Every trading position requires you to keep a fraction of the total position amount as a deposit, it is called as margin. Thus, Margin is the required amount in the base currency of the trading account needed to open or maintain a position. When trading forex, the Required/Used Margin for a specific position = Number of Lots * Contract size / Leverage. The required margin is originally calculated in the first currency of the traded pair, and then converted into the base currency of your trading account, which will be numerically displayed on your MT5, or any other trading platform.
The margin requirement for gold and silver is calculated like this: Lots * Contract Size * Market Price / Leverage. The result will be in USD, which will be converted into the base currency of your trading account (in case it is other than USD).
For CFDs, the required margin is Lots * Contract Size * Opening Price * Margin Percentage. The result will be in USD, which will be converted into the base currency of your trading account (in case it is other than USD). More details can be seen here.
Margin level is calculated with the formula Equity/Margin * 100%.
Free margin is your equity minus margin. It means the available funds that you use for opening new positions, or for maintaining existing positions.
Margin calculation formula for forex instruments is the following:
(Lots * contract size / leverage) where the result is at always in the primary currency of the symbol.
For STANDARD accounts all forex instruments have a contract size of 100,000 units. For MINI accounts it is 10,000 units and for MICRO accounts all forex instruments have a contract size of 1000 units.
For instance, if the base currency for your trading account is USD, your leverage is 1:500 and you are trading 1 lot EURUSD, the margin will be calculated like this:
Euro is the primary currency of the symbol EURUSD, and because your account is USD, the system automatically converts the 200 EUROS to USD at the actual rate.
The gold/silver margin formula is lots * contract size * market price/leverage.
The CFDs margin formula is Lots * Contract Size * Opening Price * Margin Percentage. You can read more details here.
You can read about the swap charges here
The swap formula for all forex instruments, including gold and silver, is the following:
Client base currency is USD
1 lot buy EUR/USD
Long = -3.68
Because it is a buy position, the system will take the swap rate for long position, which currently is -3.68
Point size = contract size of a symbol * minimum price fluctuation
EUR/USD point size = 100 000 * 0.00001 = 1
If we apply the given numbers in the formula, it will be 1 * (-3.68) * 1 = -3.68 USD.
So for 1 lot buy EUR/USD, if the position is left overnight, the swap calculation for the client will be -3.68 USD.
Client base currency is USD
1 lot buy gold
Long = -2.17
Because it is a buy position, the system will take the long points, which currently is -2.17.
Point size = contract size of a symbol * minimum price fluctuation
Gold point size = 100 * 0.01 = 1
If we apply the given numbers in the formula, it will be 1 * (-2.17) * 1 = -2.17 USD.
So for 1 lot buy gold, if the position is left overnight, the swap calculation for the client will be -2.17 USD.
Please note that if the base currency of the trading account is in EUR (like in the examples above), the swap calculation will be converted from USD to EUR. The result of the swap calculation is always the secondary currency in a symbol, and the system converts it to the base currency of the trading account
The examples provided only serve as a guide and do not reflect the current charges. Click here to view the current swap charges.
It might be because the profit is miniscule and hence not visible.
You can calculate your profits with the help of the following formula: (Close price-open price)*Contract size*Lots
Example
You have a MICRO account (contract size is 1000), and you opened 0.01 lots of EUR/USD. Opening price =1.29887, closing price=1.29906
The calculation would be as follows:
(1.29906-1.29887)*1000*0.01= 0.0019 USD (the result is always in the second currency of the currency pair).
As you can see, 0.0019 USD is too small a profit to be visible on your platform, as the profit shows 2 decimals.
Yes, we do.
Stop loss is a type of order you can place in the platform. This order will have a trigger price, which when breached will close your position. This is used to protect you from adverse price moves.
It is used to avoid more losses or to lock-in a profit and hence it will be less profitable for the client than the price at the time of placing the stop loss.
Stop loss points are always set below the current ASK price on BUY, or above the current BID price on SELL.
Take Profit is an order designed to help you close a position when it reaches a previously decided price-point, which will be favourable than the price at the time of placing the Take Profit order.
Please note that you need to leave certain distance from the current market price when you set up stop/limit orders.
Trailing Stop,as the name suggests, keep trailing a price-point at a distance, usually set as a percentage level from the current market price. If it is a long position, trail stop will be initiated below the current market price and if it a short position, the trailing stop will be initiated above the current market price. If the market moves favourably and then falls back, trailing stop will get closer to the market price, as it adjusts only on favourable moves and stays constant when the market price makes an adverse run.
The close by is a function on the MT5 and MT5 platforms that allows you to simultaneously close two opposite positions on the same financial instrument and save one spread. The buy order needs to close with a sell order, and the sell order needs to close with a buy order.
Multiple close by allows closing more than one opposite position at the same time. In case you have two opposite orders, you can use one of the orders to close the other one, and thus gain or lose the net difference.
You can access our trading signals under the menu tab Trading Signals in our Members Area. In order to download the trading signals, you need to have a validated trading account.
Amount of Base Currency*Pips= Value in Quote Currency
Value of 1 pip in EUR/USD= 1 Lot (100 000 €)*0.0001= 10 USD
Value of 1 pip in USD/CHF= 1 Lot (100 000 $)*0.0001=10 CHF
Value of 1 pip in EUR/JPY=1 Lot (100 000 €)*0.01= 1000 JPY
The numbers below are per transaction, and you can open an unlimited amount.
1 lot = 100,000
Minimum trade volume = 0.01
Maximum trade volume = 50
Trading step = 0.01
1 lot = 10,000
Minimum trade volume = 0.01
Maximum trade volume = 75
Trading step = 0.1
1 Lot = 1,000
Minimum trade volume = 0.01
Maximum trade volume = 100
Trading step = 0.01
Please note that the minimum lot size for trading with CFDs is 1 lot.
You are free to hedge your positions on your trading account. Hedging takes place when you open a LONG and a SHORT position on the same instrument simultaneously. When you open a BUY and a SELL position on the same instrument and in the same lot size, the margin is 0.
However, when you open a BUY and a SELL position on a CFD of the same type and lot size, the margin is only needed once, and it can be seen here.
The margin of CFDs, when you are hedged, is always 50%.
Leverage is the facility which enables you to take positions that are multiple times in size of your trading fund. Leverage can magnify your profit/loss.
Example:
Your trading capital is 10,000EUR
The leverage chosen is 100:1
For a STANDARD trading account this means 100*10,000 = 1,000,000EUR
On EURUSD long position opening at 13,055, position closing at 13,155
The difference is 0.0100 pips thus 1,000,000*0.0100 = 10,000USD this is the profit you made.
You can change the leverage under the tab My Account, and then by clicking the tab Change Leverage in our Members Area. This method of changing leverage is instant.
The profit calculation is as follows:
(Close Price-Open Price)*Lots*Contract Size
The lot size on every CFD differs. Please read more information here.
We always try to fill your orders at the best price possible and Slippages hardly ever occur if you trade with us. However, there are markets events which trigger sharp moves in the market, especially when important economic news is released. At such times, even after our best efforts, your order may be filled at a different rate than you requested.
At WEALTHWAY, your orders are filled at the best available market price, which may be to your benefit.
More information on the WEALTHWAY Execution Policy is available here.
Yes, you can, up to a maximum of 8 active trading accounts and 1 Shares Account. It is preferable, however, to use the same personal details as for your other trading account(s).
Accounts with zero balance will be archived after a period of ninety (90) calendar days.
An account shall be deemed as dormant from the last day of the ninety (90) calendar days during which there has been no activity (trading/withdrawals/deposits) in the account. All remaining bonuses, promotional credits, WEALTHWAY will be automatically removed from dormant accounts.
A dormant account will be charged with a monthly fee of 5USD (five United States dollars) or the full amount of the free balance in the account if the free balance is less than 5USD (five United States dollars). There will be no charge if the free balance in the account is zero.
No, all open positions and pending orders will not be cancelled irrespective whether you are logged in or not; only exception is the trailing stops. Trailing stops become inactive when you close or log out of MetaTrader5.
You can trade a maximum number of 20 standard lots at streaming prices. The maximum number of positions open at the same timeis 200 to unlimited, according to the account types.
If you want to deal in an amount bigger than your account type’s maximum lots, you may break your trade into smaller sizes.
When placing a trade in the spot forex market, the actual value date is two days forward, for instance, a deal done on Thursday is for value Monday, a deal done on Friday is for value Tuesday, and so on. On Wednesday, the rollover amount is tripled to compensate for the following weekend (during which time rollover is not charged because trading is stopped at weekends).
Every WEALTHWAY client has their own Personal Account Manager, who does not only provide full technical support via live chat, email or by phone, but you can also schedule with him/her one-to-one training sessions to learn the basics of MetaTrader5.
We also offer our clients video tutorials on how to use platforms, as well as free weekly webinars and on-site seminars in different countries. Feel free to inquire about further details at support@Wealthwayfx.com.
According to the recent Dodd-Frank Act passed by the US Congress, the CFTC (Commodity Futures Trading Commission) no longer allows us to let US residents open trading accounts with us. We apologize for the inconvenience.
Yes we do. Clients who maintain a minimum amount of (Equity-Credit) 5000USD or equivalent in other currency are eligible to request for free VPS from the Members Area at any given time on condition that they trade at least 20 round turn lots or 2000 micro round turn lots per month.
Clients who do not meet the above criteria can still request an WEALTHWAY MT5 VPS from the Members Area for a monthly fee of 30USD, which will be automatically deducted from their MT5 account on the first day of each calendar month. For further information please visit our website here.
One-click trading allows you to open positions with just one click. When you want to close a position, however, one click does not work and you will need to close it manually.
To enable one-click trading on the left corner of your chart, you will find an arrow. By clicking that arrow you enable one-click trading and a window appears on the left corner of the chart.
No. Please register for an additional account in the Members Area.
No.
You may use any of the following options: transact using multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.
As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.
You can deposit money in any currency and it will be automatically converted into the base currency of your account, by WEALTHWAY prevailing inter-bank price(currency conversion charges may applied).
The minimum deposit/withdrawal amount is 10 USD (or equivalent denomination) for multiple payment methods supported in all countries. However, the amount varies according to the payment method you choose and your trading account validation status. You can read more details about the deposit and withdrawal process in the Members Area.
In order to protect all parties against fraud and minimise the possibility of money laundering and/or terrorist financing, WEALTHWAY will only process withdrawal/refunds back to the source of the original deposit according to the Withdrawal Priority Procedure below:
No payment via a third-party source is accepted.
Please note that intermediary banks or eWallets may charge you transfer fees while depositing or withdrawing from your account. We, on our part, do NOT charge any transfer fees for using our withdrawal methods.
Your withdrawal will be credited to the original source which you used to deposit your fund.
All payments will be processed only in EUR, GBP, USD and payments in any other currency will be converted to these currencies, which might attract a conversion fee from your bank or eWallet.
If your Credit/Debit Card deposit was unsuccessful, please check:
If you use a Credit/Debit Card to deposit, we may require scanned colour copies of both sides of your card to combat fraud. But please do NOT send us any copies if we didn’t ask for them.
Please be informed that we will NEVER ask you for any sensitive card details (such as your full card number, CVV code, 3D-secure code, PIN code, etc.). If you receive any such requests from anyone identifying as associated with our company, please let us know immediately.
Depositing and withdrawing funds frequently without trading much can raise our institutional red-flags. In such cases, we reserve the right to close your account, void all your deposits and withdrawals, and also charge you all applicable transfer and refund fees incurred on our side.
All withdrawal requests will be completed within 24 working hours; however all withdrawal requests submitted will be instantly reflected in the clients’ trading account as pending withdrawals. In case a client selects an incorrect withdrawal method, the clients’ request will be processed according to the Withdrawal Priority Procedure described above. All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by WEALTHWAY into the transfer currency at the prevailing exchange rate.
Since we can only transfer the same amount back to your card as the amount you have deposited, profits can be transferred to your bank account via wire transfer. If you have also made deposits via E-wallet, you also have the option to withdraw profits to that same E-wallet.
If all your account details are submitted along with proof, then you can withdraw money easily as required. You can request the funds withdrawal by logging in to the Members Area, selecting the Withdrawal tab and sending us a withdrawal request. It is only possible to send your withdrawal back to the original source of deposit. All withdrawals are processed by our Back Office within 24 hours on business days.
Yes, you can, if at the moment of payment your free margin exceeds the amount specified in the withdrawal instruction, including all payment charges. Free margin is calculated as equity less necessary margin (required to maintain an open position). If you do not have sufficient free margin in your trading account, the system will not accept your request and you will need to lower the amount. Please note, that any credit bonus in your account is considered as part of your equity and will be deducted as the result of any withdrawal.
It depends on the country the money is sent to. Standard bank wire within the EU takes 3 working days. Bank wires to some countries may take up to 5 working days.
Your withdrawal request is processed by our back office within 24 hours. Via WEALTHWAY Card or any e-wallet methods you will receive your money on the same day, and via bank wire or credit/debit card it usually takes 2 - 5 business days.
All deposits are instant, except for the bank wire transfer. All withdrawals are processed by our back office in 24 hours on business days.
We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 1000 by Skrill and then withdraw USD 1000, you will see the full amount of USD 1000 in your Skrill account as we cover all transaction fees both ways for you.
This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, WEALTHWAY covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 2000 USD (or equivalent denomination).
No, this is not possible. It is forbidden to transfer funds between different clients’ accounts and involve any third parties.
The bonus is for trading purposes only, and cannot be withdrawn. We offer you the bonus amount to help you open larger positions and allow you to hold your positions open for a longer period. All profits made with the bonus can be withdrawn at any time.
Yes, this is possible. You can request an internal transfer between two trading accounts, but only if both accounts have been opened under your name and if both trading accounts have been validated. If the base currency is different, the amount will be converted. Internal transfer can be requested in the Members Area, and it is instantly processed.
In this case the bonus will be credited proportionally.
At WEALTHWAY we do not charge any fees or commissions. We cover all transaction fees (with bank wire transfer for amounts over 2000 USD).
While all features and functions of a real account are also available for a demo account, you should keep in mind that simulation cannot replicate real trading market conditions. One relevant difference is that the volume executed through the simulation does not affect the market; while in real trading volumes have effect on the market, especially when the deal size is large. The speed of execution is the same for real trading accounts as for the WEALTHWAY demo accounts.
Moreover, users can have a very different psychological profile depending on whether they trade with demo or real accounts. This aspect may impact the evaluation performed with the demo account. We advise you to be cautious and avoid complacency about any conclusion that you may draw from using a demo account. You can read more details about demo accounts here.
Open the terminal window by pressing Ctrl+T on your keyboard, and select the Account History tab. Right click to enable the context menu, which will allow you to save your trading history as an .html file so that you can later view it when you log out of the trading platform.
Yes, you can. All our trading platforms support the use of EAs.
To add an expert advisor (EA), first you need to open the MT5 Client Terminal, click on File on the top navigation menu, and click Open Data Folder in the drop-down menu. In the open Data Folder click on MQL5 and Experts. The Experts folder is where you can add the expert advisors (EAs). Paste the .mq or .ex EA file into the Experts folder. Once you are ready with this, restart the MT5 platform by closing it and then reopening it.
First check if trading is allowed by going to Tools -> Options -> Experts tab -> Allow real trading. Then make sure that the expert advisor button on the main tool bar is pressed. You should be able to see a smiley face in the top right-hand corner of your chart which shows that you have activated your EA correctly. If everything is all right, but the EA still does not trade, see your log files via the Experts tab in the Terminal window (you should be able to see what error occurs). You can also email us for further assistance at support@Wealthwayfx.com.
We separate standard trades from micro trades (1volume in standard account = 100 000 units, 1volume in micro account = 1000 units). This is why you should search in your market watch window for the symbols with Micro extension (e.g. EUR/USD micro instead EUR/USD), right-click and choose Show all. The other “grayed” symbols are used by the platform to calculate oil prices. Right-click these "grayed" symbols, and choose the Hide option to avoid any confusion.
Feel free to contact your Personal Account Manager via live chat, email or by phone to schedule a presentation on MT4. You may as well watch our Video Tutorials for guidance, We are ready to help you with one-to-one detailed explanation at any time convenient for you.
Log in to your MT5 platform -> Market watch window -> right click -> Show all -> scroll down and you will be able to see all instruments available for trading.
No, you can’t. The time zone of our trading servers is always GMT+2 winter time and GMT+3 summer time. GMT time setting avoids having small candlesticks on Sundays and therefore allows the running of technical analysis and back testing to go more smoothly and straightforward.
Every buy order is open at ASK price and closed at BID price, and every sell order is open on BID price and closed at ASK price. By default, you are only able to see the BID line on your chart. In order to see the ASK line, right click the particular chart -> Properties -> Common-> and tick the Show ASK line.
Yes, we do. The MT5 trading platform is also available for MAC, and it can be downloaded here.
To start trading on the MT5 platform you need to have an WEALTHWAY MT5 trading account. It is not possible to trade on the MT5 platform with your existing WEALTHWAY MT4 account. To open an WEALTHWAY MT5 account click here.
If you are already an WEALTHWAY client LOGIN, you can open an MT5 account from the Members Area without having to re-submit your validation documents. However, if you are a new client you will need to provide us with all the necessary validation documents (i.e. Proof of Identity and Proof of Residency).
On the MT5 platform you can trade all the instruments available at WEALTHWAY including Stock CFDs, Stock Indices CFDs, Forex, CFDs on Precious Metals and CFDs on Energies
Trading on forex, CFDs on stock indices, commodities, stocks, metals and energies is provided